Sprinklr is a developer of a social media management platform (SMM) designed to provide digital transformation for enterprise businesses. The company's integrated platform for social media management allows brands to do marketing, advertising, care, sales, research and commerce on Facebook, Twitter, LinkedIn and 21 other channels globally, all on one integrated platform as well as allows employees to collaborate in real time across business units, markets and departmental silos to manage customer experience at scale, enabling large companies to create competitive customer experiences.